Install Problems and Fixes
To install ROBOTILL follow
ROBOTILL install instructions.
If you get an error during installation, go down the list and find the option that best describes your problem.
1) ROBOTILL was installed and working before
If ROBOTILL was installed and working before but you got a connection error, then you should not try to install again.
You should instead follow
the connection problem instructions.
2) .NET Framework Problem
If you are using Windows 7 you might get a .NET Framework error during installation. The .NET Framework is part of
Windows 10 but sometimes needs to be installed separately in Windows 7.
Install the .NET Framework 4.7.2 (or later) directly from the
Microsoft Website.
If you get .NET Framework blocking issues, you will first need to run all outstanding Windows Updates on your PC or manually install SP1 for Windows 7.
3) ROBOTILL installed, but you got an error during the database setup
Choose the correct option below:
3.1) You are installing your only or first PC
If you got an error while trying to install your only PC, or your first PC (your first PC will have the database and will
also be your server, doesn't matter if it is a till or back office PC) - then follow the
Server Install Problems and Fixes instructions.
3.2) You are trying to connect an additional PC to your main (first) PC
If you got an error while you are trying to install another computer that must link to your server (the first PC you
installed), then follow the
'Unable to connect a PC' instructions.