Point of Sale Software - ROBOTILL -

Install Errors and Fixes

Installing ROBOTILL is quick and easy (see Installing ROBOTILL). The ROBOTILL Database Setup Wizard will download and install Microsoft SQL Server 2014 for you. Most of the time the installation of SQL Server will finish without any problems.

If you do get a problem, see the list below. Remember that you can contact ROBOTILL Support for help.

ERRORProblem----- Suggested Fix -----
.NET Framework 4.6.1 is not supported or is blocked. The latest .NET Framework is automatically downloaded on Windows 10, but might need to be manually downloaded on Windows 7. You can download the required (or latest) .NET Framework from the Microsoft website . If you are using Windows 7 and you get a message that it is blocked, you first need to do outstanding Windows updates.
84C40034Your Windows computer is not up to date with the Windows Updates.Open Windows Updates on your computer and run ALL outstanding updates. SQL Server even require some language updates to install correctly. Restart your computer and check that the computer is 100% up to date. Once the computer is up to date, open ROBOTILL Manager again and allow the Wizard to complete the SQL Server install for you.
84B30002, 858C0014 or code ending with BC2Computer Restart is required (but install is 95% done)Follow the instructions to Fix Error Code 84B30002
Download Failed: An exception occurred during a WebClient request.The ROBOTILL Setup Wizard failed to download SQL Server install fileFollow the instructions for Installing without an Internet connection
Error Connecting Additional PCConnection Errors when trying to connect an additional computer to an existing systemSee Unable to connect additional computer
851A002DConflict with another SQL Server instance or problem with installed instance.Uninstall SQL Server - Restart your computer. You can then run the ROBOTILL Database Setup wizard again and allow it to install SQL Server using the defaults or you can install SQL Server directly.