ROBOTILL HELP

The main computer's name or address changed

The saved connection may still point to the old address. Ask your IT provider or ROBOTILL support to help repair it.

  1. On the main computer, open Database Setup > Advanced / support.
  2. Choose Server name or address changed. For a network address, untick SQL Server is on this computer and correct the Server address / instance for the existing database. Use the actual configured port when entering a port.
  3. Choose Test and save server address. Setup uses the existing application login and checks that the connection still belongs to the same database before saving.
  4. Return to simple setup and save a new setup file. Import it on the additional computers.

If the check fails, save the support log. See Advanced tools for the repair option.