ROBOTILL System Configuration

To open system configuration, in ROBOTILL Manager go to Setup > System Configuration.

Configuration Menu

General Configuration

> General Settings

> Cash Drawers and Shifts

> Payment Options

> Sales Tax

> System Security

> Cash Denominations

> Branch Setup

> POS Menu Items

Retail Specific

> General Retail Settings

> Measurement Units

> Label Print Setup

> Shelf Label Print Setup

Restaurant Specific

> Restaurant Settings

> Restaurant Tables

Hospitality Specific

> Hospitality Settings

General Configuration > General Settings

General Settings

1) See Sale Rounding
  1. By default a till slip (receipt) will be printed for each sale. You can turn automatic printing off. If a receipt is then required you can use the 'Print Last Slip' button in the POS Applications.
  2. Order slips are usually printed when a waiter places an order in the restaurant module, or when a delivery order is created in the retail or restaurant module. Most users would not want to print order slips when a sale is completed. 
  3. You can prevent sales of items that is out of stock. This will usually happen when the user forgot or did not yet have time to do a 'stock receiving'. You can use this option to force employees to do stock receiving on time.
  4. During a sale the cashier can add notes to an item. By default the notes are only printed on the order slips that is sent to the various departments (Kitchen, Bar, Workshop, etc). You can however choose to also print the notes on other forms like the receipts.
  5. You can choose if the want to use markup [(Profit/Cost) x 100] or profit margin [(Profit/Selling Price) x 100] to calculate the price. Using margin or markup is optional as you can just enter any selling price you want in the product set-up.
  6. You can choose a default margin/markup (that can be changed per product if needed). You can also choose if it should be calculated using price including or excluding tax.
  7. By default, if you add the same item more than once to a sale, then the same item quantity will be increased instead of adding another line for the same item. This is ideal for retail shops to help save slip paper. Restaurants usually need to keep items separate as they need to add attributes or notes to each item. If you want to add more line items instead if increasing the quantity then un-check this box.
  8. Select this option if you use customer cards. It can be cards that are swiped at a card reader or a card that is printed with a barcode containing the customer account number. You will still be able to search for a customer if needed.
  9. You can choose if the system allocated account number or your own customer account numbers must be used when a customer card is scanned or swiped.
  10. You can specify a default credit limit when a new customer is created. The credit limit can still be changed once the customer is created. 
  11. You can change the name of a tier price - for example to 'Happy Hour'. Search for Tier Prices and Price Modes in the online help for more information on this.
  12. You can replace the system logo that is displayed in the POS applications with your own company logo. The image will be stretched to fit into the logo boxes. The size is not that important but you should use a image with more or less the same dimensions. Usually a logo with a white background will look better in the POS Apps.
  13. The message that will be shown in the Customer Pole Display (optional)
  14. After you made any changes, click on Update Settings. You will need to close and re-open the POS Applications as settings (unlike products and prices) are only loaded when the applications start up.

Retail Specific > General Retail Settings

Retail Settings

1) See Scale Generated Barcodes
2) The minimum deposit for a laybye. See Laybye.
3 & 4) See Salesperson
5) The time in seconds when the user should automatically be logged out if no user input were detected. To deactivate enter minus one (-1). See Auto Logout

Restaurant Specific > Restaurant Settings

Restaurant Settings
  1. Select this setting if the cashier and waiter is the same person. This setting is usually selected if no waiters are used (for example in a fast food shop) or if the waiter is the cashier (some restaurants let the waiters carry a money bag so that each waiter can also be his/her own cashier).
  2. When a table is selected, the waiter must enter his PIN or scan/swipe his employee card so that the table can be allocated to him. If this option is not selected the cashier will need to select a waiter from the list (unless the 'cashier is the waiter' option was chosen).
  3. If this option is chosen a waiter must enter his PIN or swipe/scan his card each time he selects his table (even if the table is already allocated to him).
  4. If this option is chosen the logged in cashier will need to confirm their PIN or scan/swipe their card to confirm their identity before completing the sale.
  5. If this option is chosen the logged in cashier can take over any table by simply selecting it. If it is not selected, only the users authorized in task security will be able to authorize the take-over.
  6. An order slip with new ordered items will be printed when a waiter selects the 'Order' button. If you select this option an order slip will automatically be printed if the waiter logs out but an order slip was not printed for new items (in case the waiter forgets to press the order button).
  7. This setting is no longer available under restaurant settings in the latest version. The setting has been moved to general settings as it is now used in retail as well.
  8. If you select this option a waiter will not be able to remove an item from a sale that was already ordered.

9) Check this box if you want to use Default Tables. See Using a Default Table for more information.

10) The time in seconds when the user should automatically be logged out if no user input were detected. To deactivate enter minus one (-1). See Auto Logout

11) The default percent tip that can be changed by the waiter. See waiter tips.

For more information on different waiter options see Waiter Options.

12) After Midnight Settings

After midnight settings are used if you have a restaurant or pub that stays open after midnight. Usually a new day starts at 00:00 but if you stay open after midnight this will split a shift into two separate days.

You can choose the shift start date and time (the date and time the cash drawer was allocated to a user) for the date in reports instead of the sale date and time. This will prevent the sales of a single shift to be grouped into two separate days. Only reports and charts that group sales by date will be affected.

If you work after midnight you can choose at what time your day should start. For example if your restaurant/bar stays open until 2 AM - 3 AM and you open again at 9 AM, you can choose to start your day at 08:00. This setting will be applied to all the date filters for reports. For example if you filter a report for a single day and your start of day is at 08:00, the the report will start at 08:00 of the selected day and will include all sales up until 07:59 of the next morning.

Hospitality Specific > Hospitality Settings

Hospitality Settings
  1. You can set a default start and end time for bookings. The defaults will be used when a new booking window is opened but it can be changed when the booking is created or edited.
  2. When changing any settings in the Hospitality Settings group you have to click on 'Update Hospitality Settings' button before the settings will be saved. The Hospitality Module needs to be closed and opened again if it was open for the new settings to be loaded.

3) See Hospitality Menu.