ROBOTILL HELP

Restaurant Order Attributes

Restaurant order attributes training video

Order Attributes are order notes that are automatically added to the order. When a specific item (product) is selected, the waiter/cashier is automatically prompted to ask the customer about the available options.

For example, if a 'Steak' is added to the order (sale), the cashier/waiter will be prompted and asked to select how the steak should be done.

Order Optoins - Order Notes

The selected option will then be added to the sale item and on the order slip.

Order Optoins - Order Notes

Up to 3 attributes can be added to a product and each attribute can have any number of options.

For our steak example, another two options (for example) could pop up:
Sides: Chips, Veggies, Salad, Rice
Sauce: Mushroom, etc.

To see how to set up attribute groups, see Product Attributes
To see how (where) to allocate attribute groups to a product see attribute product set up.

Order Attributes and Notes

For our 'Fillet' product we enable two attribute groups. The 'cooking' attribute group will prompt the waiter to ask how the fillet must be done (medium, well done, etc). The 'Sides' will prompt the waiter to ask the customer if he wants veggies, salad or chips as a side.

The attribute options that was selected by the customer will be displayed in the order details in the POS screen and will also be printed on the Order Slip. The options will not be printed on the intermediate bill or the receipt.

Note that it is also possible to add a custom note to an order item that will also be added to the order slip.

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