Cash Up and End Shift

A Cash Up can be done by the cashier from the POS Application (Retail and Restaurant) or by the Manager from ROBOTILL Manager. If a Cash Up is done by the cashier in the POS application, it still needs to be Finalized (confirmed) by the manager in the Manager application.

When you do a Cash Up, you count the actual cash in the drawer and declare it. You also close the Cash Drawer (shift). If you want cashiers to do the Cash Up but you don't want them to count the cash at the till, you can let them log out at the till, take their money bag and log into the POS application in the back office to do the Cash Up.

Cash Up from POS App

To do a Cash Up from the POS application, click on the Menu button and then 'Cash Up'

POS Cash Up

You might need to change the available cash denominations depending on your country. See Cash Denominations.

  1. Select what you want to count first (Cash, card payments or other).
  2. Start at the top and count each denomination - counting not the amount but the number of notes or coins.
  3. For each denomination enter the number (not amount) that was counted.
  4. Repeat steps 1-3 for each group and click on Submit when you are done.

Cash Up from ROBOTILL Manager

To do a Cash Up from ROBOTILL Manager, go to 'Cash Drawers', select the drawer and click on 'Close Drawer (End Shift)'.

Till Cash Up
  1. The cashier can quickly count cash by simply counting each money domination (not the amount, but the number). The amount will automatically be counted.
  2. The amount cash required and the amount short can be hidden if required (Manager > Setup > System Configuration > 'Cash Drawers and Shifts').
  3. The description in the card payment system (and check) is optional. It will be included in the printed report but will not be saved in the system.
  4. The check payment section can be changed to another payment system or check can be renamed (depending on your country, the spelling might be incorrect) in Manager > Setup > System Configuration > General Settings.

Finalizing a Drawer

A drawer that was closed and counted by a cashier still needs to be confirmed (finalized) by the supervisor / manager. This can optionally be done in one step from ROBOTILL Manager. To finalize a drawer go to ROBOTILL Manager > Cash Drawers.

Cash Drawers

From ROBOTILL Manager the manager can choose to accept the counted totals and Finalize the drawer or he can recount the money, card payments and checks using the Cash Up screen.

Finalize Drawer

The variances (money short or in excess) will be calculated from the returned cash (counted during Finalize) and not the declared cash (counted during 'Close Drawer').

More on cash drawers (till sessions)

1) Cash Drawers

2) Cash Drawer Reports