ROBOTILL HELP

System Requirements

Supported Operating System

Windows 10 (64-bit) and Windows 11 (64-bit) (Recommended)
Older operating systems such as Windows 8.1 and Windows Server 2012/2012 R2 may work, but are not recommended and may not be fully compatible with newer components such as SQL Server 2022.

Hardware Requirements

Minimum (Single Terminal, Light Use Only)

  • CPU: Intel Core i3 (or AMD equivalent)
  • RAM: 8GB
  • Storage: SSD with at least 64GB free space

Suitable for small businesses using a single terminal only. Performance may be limited on larger databases or busy environments.

Display Requirements

Minimum (Retail / Restaurant POS Only)

  • Screen Size: 11-inch
  • Resolution: 1366 × 768 minimum

Suitable for Retail and Restaurant POS operation only. Smaller 10-inch devices may be too cramped for comfortable day-to-day use.

Important Notes

  • Systems with low-performance processors such as Intel Celeron or Pentium may install successfully, but can result in slow performance, database timeouts, or restore failures.
  • SQL Server performance is highly dependent on CPU and RAM. Insufficient resources may cause errors during database operations such as backups and restores.
  • A Solid State Drive (SSD) is strongly recommended. Traditional hard drives (HDD) may result in poor performance.
  • Touch-screen devices with small displays may technically run the software, but usability can be limited depending on screen size, scaling, and resolution.

 

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