Multiple Branches - Head Office Support
ROBOTILL allows you to enable head office support.
Head office support can be used to manage multiple branches in different locations over the internet.
It can also be used if you only have one shop but needs to update products and receive reports remotely.
Each shop or restaurant should still be managed locally for things like adding cashiers, doing cash ups, receiving stock, etc.
Head office features are features that will typically be done by a 'head office'. You can do the following:
- Update branches remotely with product setup including prices, sub items, variants, etc.
- Update branches with new categories, departments, attribute groups and print design.
- Transfer stock from the head office to branches or between branches. Each branch will receive a stock transfer order within their ROBOTILL Back Office application that they must process. At the head office you can track the transfers to see how much was transferred and received and when.
- Receive three reports remotely and automatically from branches (stock on hand for each branch, sales per day and sales per product).
Please note: The above mentioned functionality is the only functionality that is available at the head office. Each branch still needs a manager to perform all other tasks that will be specific to a branch in the back office app (like user setup, finalizing till sessions, system setup, etc).
Requirements for using the head office features:
- Your stock codes must be unique per shop/branch. You can enforce unique stock codes per shop.
- If you are using the head office features, each product must have the same stock code and barcode number at all your stores.
- Barcode numbers and stock codes are identifier fields.
Those two fields can be inserted for new products, but the fields cannot be updated by the head office.
- The bulk of your products need to be the same at all your stores. You can have some unique products at each branch, but all the products from the head office will be rolled out to the branches. You will also not receive any reporting info at the head office about products that are unique to a specific branch.
For more information on head office support see: