Upgrade ROBOTILL to the latest version
Install the latest ROBOTILL version over your current version 9 or 10 installation. Setup keeps your database and settings. Use the same ROBOTILL version on every computer in your shop.
Upgrading from version 9 to 10
This upgrade also improves database security. It replaces the old shared administrator access with a protected connection for your shop. Start on your main computer, update the additional computers using a new setup file, then finish the security update on the main computer.
Follow the version 9-to-10 upgrade steps. Keep your existing database software installed.
On Update ROBOTILL to version 10, choose Continue with update. If setup has already been updated and you see Continue with your existing setup, choose Continue. There is no need to choose the computer's role again.
If an additional computer cannot use its old connection after the main computer was updated, choose Choose setup file from your main computer on the error screen, then Choose setup file. Use the new file saved on the main computer. The same import screen is available under Advanced / support > Connect to another main computer.
Later updates
- Make a current database backup and close ROBOTILL on all computers.
- Download the latest installer from the ROBOTILL download page and install it on the main computer first.
- Open Back Office. If a database update is needed, approve the Windows prompt and let Database Setup finish.
- Install the same ROBOTILL version on the additional computers, then reopen ROBOTILL.
Upgrading an older installation
If setup identifies an older application that must be removed first, back up and close ROBOTILL, then remove only the applications identified by setup. Keep SQL Server and your database installed. Run the latest installer again.
If setup cannot continue
Close any ROBOTILL applications still running and use the latest installer. If setup reports an incomplete upgrade or cannot verify your installed version, keep the installation and recovery files in place and contact support with the message. For database setup errors, save a support log.