Point of Sale Software - ROBOTILL -

Database Restore

Warning: When you do a database restore any data that was added after the backup was done will be lost.

A restore can only be done if you have a backup file that was done with a ROBOTILL backup. To do a restore, go to Manager > Tools > Database Tools > Restore Database.

Restore ROBOTILL Database
  1. Select your backup file. Note that your backup file should not be in a user folder like 'Desktop', 'Documents' or 'Downloads'.
  2. Check the box to confirm you want to do the restore (see the warning on top of this page).
  3. Close any ROBOTILL applications that is open on any computer and click on 'Restore Database'

Restore with Move

Use the instructions above to do a restore. A 'Restore with move' is only needed if you get the error below.

Restore Error

If you did get the error above it is usually because you moved from a SQL 32 bit server to a 64 bit (or the other way round). In that case, follow the instructions below.

Follow the same instructions as with the normal restore above, but check the box that says 'Use With Move'.

Restore with move

Click on Browse in the 'With Move' section and select your SQL Server data folder. If the ROBOTILL Database Wizard installed SQL Server for you or you did a standard SQL Server install the data folder will be in one of the following locations:

  • C:\Program Files\Microsoft SQL Server\MSSQL12.ROBOTILL\MSSQL\DATA
  • C:\Program Files (x86)\Microsoft SQL Server\MSSQL12.ROBOTILL\MSSQL\DATA

Your data folder might differ slightly depending on your version of Windows and how SQL Server was installed. It should contain the ROBOTILL name (if a standard ROBOTILL install was done) and end with 'DATA'.

If you are not sure if it is the correct folder, don't worry as ROBOTILL will do a check to see that the correct folder was selected before attempting to do a restore.