ROBOTILL POS Online Help
Point of Sale Software - ROBOTILL - www.robotill.com

Log into ROBOTILL Manager

The default username is: admin
The default password is: password

Once you logged into ROBOTILL Manager, you can change your password and create more users.

Problems Logging In

Unable to log in

If your try to log in but the log in box indicates that you have typed the wrong username and/or password (see above), then check the following:

  • Make sure you are using the correct username and password. See the top of the page for the defaults. If you changed the username and / or password, you should use your new username and password.
  • The password is case sensitive. Also make sure you don't add any white space at the front or back of the password.
  • ROBOTILL Manager requires a Admin user or Supervisor to log in. You can't log in with a normal user.

Manager Menu Disabled

If you log into ROBOTILL but the Manager menu is disabled, it means that you logged in as a supervisor but you have not yet specified what a supervisor is allowed to do in ROBOTILL Manager.

Log in with an admin account and choose what a Supervisor can do in Task Security.

Reset Admin User

You will need to reset your admin user if you did one of the following:

  • Forgot your username and password for your admin user and you have no other admin user accounts.
  • You changed all you admin users to normal users or supervisors.
  • You deleted all your admin users.

If you did one of the above, contact ROBOTILL Support so that they can help you reset your admin user.