Point of Sale Software - ROBOTILL -

ROBOTILL System Configuration

To open system configuration, in ROBOTILL Manager go to Setup > System Configuration.

Configuration Menu

General Configuration
> General Settings
> Cash Drawers and Shifts
> Payment Options
> Sales Tax
> System Security
> Cash Denominations
> Branch Setup
> POS Menu Items

Retail Specific
> General Retail Settings
> Measurement Units
> Label Print Setup
> Shelf Label Print Setup

Restaurant Specific
> Restaurant Settings
> Restaurant Tables

General Configuration > General Settings

General Settings
  1. You can choose if the final sale amount should be rounded. It is not a mathematical rounding as the amount will always be rounded down in the favor of the customer as you can't charge more for a sale than the actual amount for the sale. For example, if you choose to round to 10c, then an amount of 1.27 will be rounded to 1.20 and not 1.30.
  2. By default a till slip (receipt) will be printed for each sale. You can turn automatic printing off. If a receipt is then required you can use the 'Print Last Slip' button in the POS Applications.
  3. You can prevent sales of items that is out of stock. This will usually happen when the user forgot or did not yet have time to do a 'stock receiving'. You can use this option to force employees to do stock receiving on time.
  4. During a sale the cashier can add notes to an item. By default the notes are only printed on the order slips that is sent to the various departments (Kitchen, Bar, Workshop, etc). You can however choose to also print the notes on other forms like the receipts.
  5. You can choose if the want to use markup [(Profit/Cost) x 100] or profit margin [(Profit/Selling Price) x 100] to calculate the price. Using margin or markup is optional as you can just enter any selling price you want in the product set-up.
  6. You can choose a default margin/markup (that can be changed per product if needed). You can also choose if it should be calculated using price including or excluding tax.
  7. By default, if you add the same item more than once to a sale, then the same item quantity will be increased instead of adding another line for the same item. This is ideal for retail shops to help save slip paper. Restaurants usually need to keep items separate as they need to add attributes or notes to each item. If you want to add more line items instead if increasing the quantity then un-check this box.
  8. Select this option if you use customer cards. It can be cards that are swiped at a card reader or a card that is printed with a barcode containing the customer account number. You will still be able to search for a customer if needed.
  9. You can choose if the system allocated account number or your own customer account numbers must be used when a customer card is scanned or swiped.
  10. You can change the name of a tier price - for example to 'Happy Hour'. Search for Tier Prices and Price Modes in the online help for more information on this.
  11. You can replace the system logo that is displayed in the POS applications with your own company logo. The image will be stretched to fit into the logo boxes. The size is not that important but you should use a image with more or less the same dimensions. Usually a logo with a white background will look better in the POS Apps.
  12. The message that will be shown in the Customer Pole Display (optional)
  13. After you made any changes, click on Update Settings. You will need to close and re-open the POS Applications as settings (unlike products and prices) are only loaded when the applications start up.

Retail Specific > General Retail Settings

Retail Settings

1) See Scale Generated Barcodes
2) The minimum deposit for a laybye. See Laybye.
3 & 4) See Salesperson

Restaurant Specific > Restaurant Settings

Restaurant Settings

1) See Waiter Setup

  1. By default order slips are printed when a sale is completed. Usually a restaurant requires order slips to be printed when items are ordered (using the order button) and not when a sale is completed.

3) See Using a Default Table

  1. If you select this option a waiter will not be able to remove an item from a sale that was already ordered.
  2. An order slip with new ordered items will be printed when a waiter selects the 'Order' button. If you select this option an order slip will automatically be printed if the waiter logs out but an order slip was not printed for new items (in case the waiter forgets to press the order button).
  3. After midnight settings are used if you have a restaurant or pub that stays open after midnight. Usually a new day starts at 00:00 but if you stay open after midnight this will split a shift into two separate days.
  4. You can choose the shift start date and time (the date and time the cash drawer was allocated to a user) for the date in reports instead of the sale date and time. This will prevent the sales of a single shift to be grouped into two separate days. Only reports and charts that group sales by date will be affected.
  5. If you work after midnight you can choose at what time your day should start. For example if your restaurant/bar stays open until 2 AM - 3 AM and you open again at 9 AM, you can choose to start your day at 08:00. This setting will be applied to all the date filters for reports. For example if you filter a report for a single day and your start of day is at 08:00, the the report will start at 08:00 of the selected day and will include all sales up until 07:59 of the next morning.